Privacy Policy

Who we are

Our website address is: https://www.frederickschocolates.co.uk/treat.

What personal data we collect and why we collect it

All information collected is used to either process your services or to provide a better experience from our service

  • name
  • business/company name
  • contact information such as email addresses and telephone numbers
  • address information including post code
  • IP address (automatically collected)
  • web browser type and version (automatically collected)
  • computer details including operating system and screen resolution (automatically collected)
  • a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected);

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We currently share data with the following services as indicated:
• Paypal – payment processing
• Royal Mail – delivery of goods
• Google – analytics, advertising

Visitor comments may be checked through an automated spam detection service.

Contact information

For questions and/or comments about our privacy policy and this statement, please contact us by using the following contact details:

Fredericks Chocolates
Unit 8 The Malands
Civic Centre Road
Southampton
SO14 7SJ
United Kingdom
Website: https://www.frederickschocolates.co.uk/treat
Email: info@frederickschocolates.co.uk

Additional information

How we protect your data

We only keep your data for as long as we need to in order to use it as described above and for as long as we have your permission to keep it. In any event, we will conduct reviews as appropriate to ascertain whether we need to keep your data.

  •  Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein).
  •  Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our site.
  •  Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to us data via the internet